FAQ

Frequently Asked Questions (FAQ) – Jean Coutu Survey and Rewards Program

  • Question: What is the Jean Coutu Survey Contest?

Answer: The Jean Coutu Survey Contest is an initiative by Jean Coutu to gather customer feedback on their shopping experiences. By participating in the survey, customers have a chance to win a $1,000 Jean Coutu gift card. The feedback helps Jean Coutu improve its products and services, ensuring they meet customer needs.

  • Question: How do I enter the Jean Coutu Survey Contest?

Answer: You can enter the Jean Coutu Survey Contest in two ways:

  • With a purchase: After making a purchase at any Jean Coutu store, you will receive a receipt containing a survey access code. Visit OpinionsJeanCoutu.com, input the code, and complete the survey within seven days of your purchase.
  • Without a purchase: Go to the same survey site and select the option “You don’t have an access code?” to enter without making a purchase. You’ll still need to provide feedback to participate in the contest.
  • Question: What is the prize for participating in the Jean Coutu Survey?

Answer: Each month, one winner is randomly selected from the survey participants to receive a $1,000 Jean Coutu gift card. This gift card can be used to purchase any product available in Jean Coutu stores, and it has no expiration date.

  • Question: Do I need to make a purchase to participate in the contest?

Answer: No, a purchase is not required to enter the Jean Coutu Survey Contest. You can participate by visiting the survey website and choosing the “no purchase necessary” option to complete the survey and enter the contest.

  • Question: What is the survey access code and how do I get it?

Answer: The survey access code is a unique code printed on your Jean Coutu receipt when you make a purchase in-store or receive your order online. This code is valid for seven days from the date of your purchase. You must enter this code at OpinionsJeanCoutu.com to complete the survey and enter the contest.

  • Question: How often can I participate in the Jean Coutu Survey Contest?

Answer: You are allowed to enter the contest once per month. Multiple entries within the same month will not increase your chances of winning and are restricted to ensure fair participation.

  • Question: Who is eligible to participate in the contest?

Answer: The Jean Coutu Survey Contest is open to residents of Quebec, Ontario, and New Brunswick who have reached the age of majority in their respective provinces. Jean Coutu employees, their immediate family members, and individuals living in the same household as employees are not eligible to enter the contest.

  • Question: How will I know if I win the $1,000 gift card?

Answer: Winners of the Jean Coutu Survey Contest will be notified by Jean Coutu customer service via the contact information provided during the survey (email or phone). It’s essential to provide accurate and up-to-date contact details when completing the survey to ensure you can be reached.

  • Question: What can I buy with the Jean Coutu gift card?

Answer: The Jean Coutu gift card can be used to purchase any merchandise available in Jean Coutu stores, including pharmacy products, beauty and skincare items, household supplies, and more. The gift card functions like store credit and can be used in full or in part until the balance is depleted.

  • Question: Do the gift cards have an expiration date?

Answer: No, Jean Coutu gift cards do not have an expiration date. You can use them at any time to make purchases at Jean Coutu stores. However, they cannot be redeemed for cash.

  • Qustion: How do I contact Jean Coutu customer service for help with the survey?

Answer: You can reach Jean Coutu customer service for assistance via the following methods:

  • Phone: 450-646-9760
  • Email: Depending on the nature of your inquiry, you can email:
  • photopro@jeancoutu.com for photo services
  • sante@jeancoutu.com for health and prescription services
  • Online form: Visit Jean Coutu’s contact page to fill out a form with your questions.
  • Question: Can I check the status of my survey entry?

Answer: Jean Coutu does not offer a way to check the status of individual survey entries. However, all eligible participants are automatically entered into the monthly draw once the survey is submitted.

  • Question:What should I do if I lose my survey access code?

Answer: If you lose your survey access code and you made a purchase, you won’t be able to retrieve the code from Jean Coutu. In such cases, you can still participate by using the no purchase necessary option on OpinionsJeanCoutu.com.

  • Question: How is the winner selected?

Answer: The winner of the $1,000 Jean Coutu gift card is selected through a random draw from all eligible entries received for that month. Each participant has an equal chance of winning, and there are no additional actions or requirements that can increase your odds.

  • Question: How long does the contest run?

Answer: The Jean Coutu Survey Contest runs annually and ends on March 31 of the following year. You can participate each month during the contest period to increase your chances of winning in the monthly draws.

  • Question: Can I combine my gift card with other promotions?

Answer: Yes, Jean Coutu gift cards can be combined with in-store promotions, sales, and discounts. This allows you to maximize the value of your gift card and make the most of any ongoing deals or special offers.

Conclusion

The Jean Coutu Survey Contest provides a simple and rewarding way for customers to share their shopping experiences while entering for a chance to win a substantial reward. By answering a few questions about your recent visit, you contribute to the improvement of services and products while enjoying the possibility of earning a $1,000 gift card. Whether through a purchase or by entering without one, the contest is open to everyone in Quebec, Ontario, and New Brunswick who meets the eligibility criteria.

For more information visit: Opinionsjeancoutu