The Jean Coutu Survey Page is designed to gather valuable feedback from customers regarding their shopping experience at Jean Coutu pharmacies. By participating in the survey, customers get a chance to win a $1,000 gift card in a monthly draw. Here’s an in-depth overview of what the survey entails and how to navigate the process.
Purpose of the Survey
The Jean Coutu Survey aims to collect insights on customer satisfaction, helping the company improve its products, services, and in-store experience. Feedback is gathered from customers who visit Jean Coutu locations across Quebec, Ontario, and New Brunswick. In exchange for their feedback, participants are entered into a draw for a chance to win a significant reward.
How to Access the Survey
In-Store Purchases:
After making a purchase at any Jean Coutu location, the receipt will contain a survey access code. This code is crucial as it provides entry into the contest and must be used within seven days.
- To begin, customers need to visit the survey page at OpinionsJeanCoutu.com.
- Once there, enter the access code found on the receipt to begin the survey.
- Follow the step-by-step instructions to provide feedback on your recent shopping experience.
Online Purchases:
If you make an online purchase via JeanCoutu.com, the survey access code will be sent to your email alongside the purchase confirmation. As with in-store purchases, this code must be used within seven days of receipt.
- The process for completing the survey is similar: visit the survey page, input the code, and answer the questions about your online shopping experience.
No Purchase Necessary:
For those who wish to participate without making a purchase, Jean Coutu offers an alternate entry method:
- Visit OpinionsJeanCoutu.com, click on the option that states, “You don’t have an access code?” and follow the instructions to complete the survey.
Survey Questions
The questions typically focus on:
- The quality of service you received during your visit.
- The availability and variety of products.
- Store cleanliness and organization.
- Employee helpfulness and professionalism.
- Overall satisfaction with the store and shopping experience.
Each question aims to evaluate specific areas where Jean Coutu can improve, ensuring the best customer experience possible.
Rules and Regulations
- Eligibility: The contest is open to legal residents of Quebec, Ontario, and New Brunswick who are of legal age in their respective provinces.
- Entry Limits: Only one survey entry per customer is allowed per month, regardless of the method of participation (with or without purchase).
- Prizes: Each month, one lucky participant is randomly selected to win a $1,000 Jean Coutu gift card, redeemable at any Jean Coutu location. The gift card can be used for any merchandise available in-store but cannot be redeemed for cash.
Draw and Notification
The winners are chosen through a random draw from all eligible entries received during the contest period. If you are a winner, you will be contacted by Jean Coutu’s customer service team through the contact details you provided during the survey.
Customer Support and Help
For any issues with the survey or if assistance is needed, Jean Coutu offers customer service through the following channels:
- Phone: 450-646-9760
- Email: Depending on the nature of your request, you can reach different departments such as photopro@jeancoutu.com (photo services) or sante@jeancoutu.com (health and prescriptions).
Conclusion
The Jean Coutu Survey offers customers a fantastic opportunity to share their shopping experiences and contribute to the improvement of services across Jean Coutu stores. Not only does the survey provide valuable feedback to help the company enhance its offerings, but participants also get the chance to win a $1,000 gift card each month. The process is simple, with options for both in-store and online shoppers, and even a no-purchase-necessary entry. Jean Coutu values customer opinions, and this survey ensures that your voice is heard while offering generous rewards for your time.
For more information visi: opinionsjeancoutu